
Review
BUILDING THE PLAN
Benchmark your sales and marketing strategy, and create an immediate action plan for improving results.

Commercial strategy for recruitment firms
Win better business. Create recurring revenue. Grow customer value.
WHO WE ARE
Many recruitment firms are busy with BD and marketing, but still lack one clear commercial strategy the whole team can follow.

Ben has been instrumental in developing our global business development strategy. We've seen results scale at pace with a substantial impact on exclusivity rates, fill rates and fees. He's caused me to think differently about every aspect of how we win and serve clients and most importantly, why. That has stopped the rollercoaster, and earned the opportunity to work with clients who truly value what we do.
HOW YOU SELL MATTERS
Recruitment firms aren’t just competing on vacancies, candidates and relationships. They’re competing on commercial clarity: who they serve, the value they create, how they sell and how they get paid.
Marketing creates attention without enough direction. Business development relies on referrals and bursts of effort. The team explains the firm’s value differently from one conversation to the next. Too much still depends on the founder.
Without a plan clients see less value. Fees and margins come under pressure. Growth becomes harder to repeat. And the value stays locked in the founder, rather than in the business.
How we work
Three connected stages that turn commercial direction into a practical system for growth, whether you're stepping back, about to invest, or heading towards an exit.

BUILDING THE PLAN
Benchmark your sales and marketing strategy, and create an immediate action plan for improving results.

CREATING REAL CHANGE
Execute a focused ninety day action plan to embed a repeatable system for growing revenue.

SUPPORTING YOUR GROWTH
We track results, refine the plan, support leadership and coach the team as the business grows.
MARKETING
SALES
REVENUE
How to measure us
A coherent strategy that scales.
When your commercial strategy is working for you, success becomes predictable and growth accelerates.
Better work. Stronger margins.
Alignment drives profit. You'll see increases in your fees and fill rate, and capture revenue without making hires.
A team that performs and stays.
The right process stops BD feeling heavy, and makes activity easier to drive. A self motivated team inspired to deliver.
Who this is for
Most firms come to us at one of five moments.
SIMPLY WANT TO IMPROVE YOUR PERSONAL BILLINGS
Upgrade your BD now
Built for elite recruiters running their own desk. Not for firm owners and leadership teams.
Go to Flow FinderTrusted by 100+ recruitment and search firms
For the first time, a company-wide strategy and structure for BD.
Working with Ben has been transformational for us as a team.
The next step
Join the Commercial Strategy Workshop to work through the seven questions, see whether the issue is strategy or execution, and leave clear on what needs to change next.
Led by Ben Browning, Founder of Resonant
Ben has been instrumental in changing our thought process of how we generate revenue, and I’d recommend him wholeheartedly to anyone looking to up their game.